Service terms

1. Website information and proposed itineraries

Destination pages, articles, package descriptions and planner outputs are provided to support travel research. They are proposals and general guidance, not live statements of access, price, schedule, safety, permit status, weather, transport or accommodation availability.

Travel conditions can change. Reconfirm time-sensitive details with the relevant current operator, authority, property or agreed service contact before departure.

2. Quotation-based pricing

Tour services on this site do not have a published fixed price. A current quotation may depend on travel date, group size, route, transport, accommodation category, meals, guide or coordination needs, pickup point and other requested inclusions.

A useful quotation should state the proposed date, service scope, price, inclusions, exclusions, payment conditions, change terms and how confirmation will be communicated. Ask for clarification before paying if any material item is unclear.

3. Enquiry is not confirmation

A website form or WhatsApp message is an enquiry. A reply discussing options is still not necessarily confirmation. Treat a booking as confirmed only when the specific service provider has clearly accepted the agreed scope and supplied the applicable written confirmation and payment status.

The website does not process payment, display live inventory or issue automatic booking confirmations.

4. Route, date and service changes

Weather, road conditions, local instructions, supplier availability, group safety or circumstances outside reasonable control may require a different route, timing, vehicle, stay option or destination. Proposed substitutions should be discussed where practical.

Cancellation, rescheduling, refund and date-change rules are not invented on this site. Request the current terms that apply to your specific quotation before commitment.

5. Safety and changing conditions

Travel in hill, cave, waterfall and rural environments can involve uneven ground, rain, reduced visibility, road delays and limited facilities. Travellers should follow current official and on-site instructions, use suitable clothing and footwear, disclose relevant mobility or health needs during planning, and make decisions appropriate to actual conditions.

No itinerary can guarantee weather, uninterrupted access, a particular view or a risk-free experience. If conditions feel unsuitable, pause, turn back or accept a safer alternative.

6. Traveller responsibilities

• Provide accurate date, group size, age, mobility, rooming and other relevant planning information.
• Carry any identity documents and personal medicine required for the journey.
• Review the written scope, pickup point and timing before travel.
• Respect local communities, private property, cultural spaces and environmental rules.
• Ask before photographing people and remove non-biodegradable waste.
• Arrange personal insurance or medical support where desired or required.

7. Third-party transport and accommodation

Transport operators, accommodation providers and other suppliers may have their own availability, payment, cancellation, luggage, occupancy and conduct terms. When a quotation includes a third-party service, ask who is responsible for confirming it and which supplier terms apply.

No named supplier, room or vehicle is promised unless it appears in the current written quotation or confirmation.

8. Sajek geography

Sajek is in Rangamati District and is commonly approached via Khagrachari. References to “Sajek via Khagrachari” describe the travel route, not a claim that Sajek is located in Khagrachari District.

9. WhatsApp and enquiry information

The public contact supplied for this experience is WhatsApp at +880 1891-656488. When you choose to send a WhatsApp message, the information is transmitted through WhatsApp under its applicable service terms. Do not send unnecessary sensitive personal, financial or medical information.

This site does not claim an additional support email, postal address, operating schedule or data-retention period because those details have not been supplied. Review the privacy notice for the currently stated website boundaries.

10. Corrections and final written terms

The site aims to distinguish durable guidance from details that require current confirmation. If website content conflicts with a later, specific written quotation, ask for clarification rather than assuming either document confirms the service.

For trip-specific questions, use the contact page. These plain-language terms support understanding but do not replace the final written service terms for a specific quotation.